Ground and Level 1
Personal Styling
Womenswear and menswear appointments in private styling suites.
Department store
The only John Lewis in Essex
Three floors · Open seven days
John Lewis
Three floors of fashion, home, beauty, tech and in-store services, with two places to eat: The Place to Eat and Benugo Café. Lifts run directly from the underground car park to the store.
FloorsThree (lifts from car park)
Services11 in-store services (see below)
DogsWelcome in store
Store opening hours
| Day | Hours |
|---|---|
| Monday | 9:00am to 6:00pm |
| Tuesday | 9:00am to 6:00pm |
| Wednesday | 9:00am to 6:00pm |
| Thursday | 9:00am to 6:00pm |
| Friday | 9:00am to 6:00pm |
| Saturday | 9:00am to 6:00pm |
| Sunday | 10:30am to 4:30pm |
Regular in-store events
John Lewis Chelmsford runs a busy programme; beauty masterclasses, nursery and baby sessions, member experiences and brand events and experiences.
In-store services
Beyond the departments, the store offers appointments, travel services, nursery support, repairs and home design help.
Level 1
Kuoni Travel
Book a holiday in store with Kuoni's travel advisers.
Level 1
Bureau de Change
Buy or sell travel money in store.
Level 1
Nursery Services
Nursery consultations and car seat fitting for expectant parents.
Ground
Repairs & Alterations
Fashion repairs, alterations and dry cleaning via Johnsons Cleaners.
Level 2
Home Design Service
Help with furniture, curtains and finishes.
For the full list of departments and services, see the store directory below.
Store Directory
Use the guide below to find departments and services by floor. For toilets, baby change and the Parents' Room, see Accessibility and Facilities.
Ground level
Departments
Beauty & Fragrance · Candle Shop · Decorative Home Accessories · Electrical Appliances · Gifts · Gift Food & Alcohol · Haircare · Home Storage · Kitchen & Picnicware · Menswear & Men's Shoes · Silverware, China & Glass · Stationery · Tableware & Table Linen · Utility Shop
Services
Benefit Brow Bar · Customer Collections · Men's Personal Styling · Johnsons Cleaners
Level 1
Departments
Babywear · Childrenswear · Lingerie, Nightwear & Swimwear · Jewellery & Watches · Kids' Shoes · Womenswear · Women's Accessories & Shoes
Services
Women's Personal Styling · Benugo · Bureau de Change · Kuoni Travel · Nursery Services
Level 2
Departments
Audio, TV & Technology · Bed & Bath Linen · Beds & Bedroom Furniture · Curtains & Blinds · Frames · Furniture · Furnishing Fabrics · Haberdashery · Home Decorating · Lighting · Mirrors
Services
The Place to Eat · Home Design Service
