The John Lewis Run

Some decisions are better made in person. Three floors of fashion, home and technology, with expert advice in store that lets you choose with confidence.

At a glance
John LewisThe only one in Essex
FloorsThree
AccessLifts from the car park
AdviceExpert advice in store
DiningTwo cafés

The luxury ofcertainty

Reassurance comes from the details you can experience first-hand: feeling the quality of a weave, assessing scale and speaking with a specialist.

The renewed Never Knowingly Undersold price match promise and product warranties add practical peace of mind.

A John Lewis specialist advising a customer in store at Bond Street Chelmsford

The John Lewis difference

Why shop John Lewis Chelmsford?

Never Knowingly Undersold

Price-matched against 25 major UK retailers, every day. Find it cheaper within 7 days and John Lewis refunds the difference.

Free product guarantees

Peace of mind at no extra cost: 5 years on TVs, 2 years on tech and small electricals, and up to 25 years on own-brand sofa frames.

Free expert appointments

Book a free, no-obligation session with an in-store expert: Personal Styling, Home Design, Sleep and Nursery.

Advice from Partners

Every member of staff is a Partner and co-owner, so you get impartial advice from people who know their department.

Rewards and recycling

My John Lewis members can unlock rewards and discounts in store. Bring empty beauty containers or pre-loved clothing to earn money-off vouchers.

Click and Collect

Order on JohnLewis.com and collect at Bond Street Chelmsford, at a time that suits you.

On the shop floor

How to shop the store well

Trying pushchairs and travel systems in the nursery department at John Lewis Chelmsford
Little ones

Nursery and baby gear

Test travel systems on the shop floor and have growing feet measured by in-store specialists.

Sofas and televisions in the home and technology departments at John Lewis Chelmsford
Living space

Home and technology

Take the guesswork out of design. See fabric colours in person, test screen dimensions and choose investment pieces for modern living.

The beauty hall at John Lewis Chelmsford
The beauty hall

Skincare and makeup

Match shades in true daylight and build a routine with impartial advice across luxury cosmetics.

Personal styling and new fashion arrivals at John Lewis Chelmsford
Complimentary

Personal Styling

Refresh your wardrobe with new arrivals or book a one-to-one consultation with a personal stylist for honest style advice.

Explore John Lewis Chelmsford

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A moment to pause

Coffee, lunch and a glass of something cold

Make time for a break while you shop. The Place to Eat serves hot mains, light snacks, coffee, tea, cold drinks, wine and beer, while Benugo covers breakfast, lunch, afternoon tea and everything in between. Easy, useful and all within John Lewis Chelmsford.

The Place to Eat and Benugo at John Lewis Chelmsford

Beyond the store

Step out onto Bond Street

Once your decisions are made, the rest of Bond Street is close by. Explore the walkways, browse Foyles, pause for afternoon tea at Tiptree Tea Room or stay for lunch or a glass of wine.

The open-air avenue and River Chelmer waterfront at Bond Street Chelmsford

Visitor information

Where should we park?

The 24-hour underground car park sits directly beneath John Lewis, with passenger lifts up to the shopping levels and straight into the store.

Is the route step-free?

Yes. Bond Street is on one level and step-free, making it easy with a buggy or wheelchair.

How do we get here?

Arrive from the High Street, the riverside paths or Chelmsford station, about a ten-minute walk away.

Can I bring my dog?

Yes. Assistance dogs are welcome throughout Bond Street and its stores. Pet dogs are welcome across the walkways and riverside terraces, and inside John Lewis.

How does Click and Collect work?

Get 20 minutes of complimentary parking in the underground car park when picking up online orders.

More ways to visit